How can we help you?


You have questions?

Monday - Thursday: 09:00-17:00

Friday: 09:00-15:30

Please call us

+49 (0)911-13136893

E-mail contact

What happens after being chosen as a winner?

After the client chooses a winner, the designer will get a message. 

  • Pre-paid projects: The prize money has already been received by designonclick.com. So, the next step is to upload the high-resolution data using our upload form and then wait until the client confirms that he or she has received the data. After the client confirms that he or she has received the files, designonclick.com checks the data as well. After that, the payment will be credited to your account. You can then request a withdrawal and we will send you the money via your preferred payment method.
  • If a contest holder chooses your design as winning design, but has not paid the prize money yet, the project is on hold until the money has been paid. The data handover will be available as soon as the money is there.